Effective Date: January 1, 2025

At Facility Operation Services LLC ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This SMS Privacy Policy outlines how we collect, use, and protect the information you provide when using our SMS services.

1. Information We Collect

When you opt in to receive SMS communications from us, we collect the following information:

  • Your phone number

  • Any other information you voluntarily provide through SMS interactions, such as responses to messages or requests for additional services.

2. How We Use Your Information

We use the information we collect to:

  • Send you SMS updates, notifications, and promotional offers.

  • Respond to inquiries and provide customer support.

  • Improve the content and quality of our SMS services.

3. Opt-In Consent

By providing your phone number, you consent to receive SMS messages from us. You may opt in to receive SMS communications by providing your number through [website, form, or another method]. Your consent to receive SMS messages is not a condition of any purchase or service.

4. Opt-Out / Unsubscribe

You can stop receiving SMS messages from us at any time. To opt-out, simply reply with "STOP" to any message we send you. You will be unsubscribed from further communications, and you will no longer receive SMS messages from us unless you opt back in.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission method over the internet or via SMS can be guaranteed to be 100% secure. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Third-Party Services

We may use third-party service providers to send SMS messages. These third parties are obligated to protect your information and use it solely to provide the SMS services on our behalf.

7. Changes to This Policy

We reserve the right to update this SMS Privacy Policy at any time. If we make any material changes, we will notify you by sending a message to the phone number we have on file or updating the policy on our website. By continuing to receive SMS messages after such changes, you consent to the updated policy.

8. Contact Us

If you have any questions or concerns about this SMS Privacy Policy or our SMS services, please contact us at:

  • Email: support@facility-operations.com

  • Phone: 949 229 5440